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Helping a Merchant issue complimentary (comp) Vouchers to their customers

Merchants often need to issue vouchers to people without taking a payment in exchange. This is common for issuing to charities & competitions. The below article outlines the cleanest way to do this so the merchant can track the comp vouchers issued

1) Log into the Merchants Account via the admin Portal 

Admin Portal Merchant Sign In

 

2) Under 'My Business' select the option for 'Branches' 

My Business Branches

 

3) Select the option for 'Create Branch' and add the Branch Name and a unique email for that branch. The name should be 'Comp Vouchers' or something similar for ease of understanding to the Merchant 

Merchant Location Branch Creation

The system will state how the new branch will incur another Branch fee. Inform the merchant how you will overwrite this so that this branch is not billed (but the comp vouchers will be billed with the transaction limits)

 

4) Once the branch is created, proceed to create an employee with the same email address and assign them to the newly created branch. 

Comp Vouchers

 

The email address will receive a link to set a password which will then enable them login to the newly created Branch. 

 

 

5) Merchants can now login to the merchant app with this email and issue comp vouchers by selecting 'Create Transaction' in the Business Portal, or directly via merchant.loylap.com