How to set a Merchants billing in the Admin Portal
This article will cover how to set a merchant billing plan in the Admin Portal.
1) Go to admin.loylap.com and login.
2) Find the merchant that you want to set the billing for.
3) Once you have clicked into the merchant the screen should look as below. To be able to see the billing information. Click on 'Billing'.
That will take you to the below screen.
*No Information is to be changed on this page in terms of the Fees & Allowances. This is pulled from the base settings under the Plans tab*
Just underneath Billing you will see a drop down. This is where you can set the plan for the Merchant and the allowances and fees shown on screen will change in accordance with the set plan.
You will also be able to see the card associated with any billing in the below section. This will advise of the last 4 digits and expiry. It will also give a status for the billing. In the below example there is no card linked therefor the billing status is bad as nothing has been set up.
In comparison this is from an account that has a card linked to the account.
Should you make any changes to a plan you will need to confirm this by clicking the 'Active' Button and this will change over for the merchant.
*Please note: A merchant's plan must be active in order to add their card details via the Business Portal.
Additionally, in order for North American merchants to add their card details, "Token 3DS Disabled" must be enabled at the Merchant Level in the Admin Portal, under "More Settings", as seen below.