Data & Privacy
      Back to home
      1. Support Hub
      2. Data & Privacy

      A Member has asked me for the data I hold on them, what do I need to provide?

      All the data a Member shares with LoyLap is available in the Business Portal, which you can then export.

      The data Members have on their accounts with you covers:

      • Name
      • Email
      • Phone Number
      • Registration Date
      • Date of Birth
      • Gender

      Transactional data is also collected which will include branch locations.

      If a customer asks to be deleted from your records on LoyLap, please ask them to contact support@loylap.com so we can ensure the process is completed.