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LoyLap Wiki
Internal knowledge base to inform LoyLap Team on how to do everything (almost)
New Merchant Set-up
- Submitting a Merchants Judopay Gateway Application
- Bulk Upload for a Merchant
- Setting a Clover Camera to auto open when app launched
- How to create a Franchise structure for a group of Merchants
- Setting a Merchant up with Gocardless Direct Debit Payment Manually (i.e. setting up an account for a Enterprise Merchant ourselves)
- Configuring White Label Branded Apps to force login before granting access to the app
- Creating a new Referral Partner in the admin portal
- Updating a Merchants branding theme in Admin Portal
- Linking a Merchant to a 'Referral Partner' in the admin portal
- LoyLap Data Migration Process
- How to import gift card numbers from your previous provider
Order Ahead
Account Changes
- Hiding a Customers Balance from the Member App
- How do I create Release Groups?
- Linking a Group to a Franchise (Admin Portal)
- How to set a Merchants billing in the Admin Portal
- How to get the 'No Offers Today' centre tile to not appear on a Merchants App Homescreen?
- How to assign group_ids under a group app in the Admin Portal (Franchise Set up)
Error Messages
Self Checkout
Gift Cards
- How to Set Up a LoyLap Shop Inventory - Design Service
- How to Resend a Digital Voucher from LoyLap Backup
- Helping a Merchant issue complimentary (comp) Vouchers to their customers
- Selecting specific voucher amounts for purchase on a Merchants digital voucher page
- How to Set Up a LoyLap Shop Inventory
Troubleshooting
LoyLap for Developers
Experiences
Hays
Accounts and Payments
Online Payments
TablePath
Processes
- Experience Voucher Re-Issue Process
- Account Amendments Process
- Member App Login Issue Process
- Internal Technical Support/Info Required Process
- Digital Voucher Re-Issue Process
- VIP Merchant Issue Escalation Process
- Ticket Received from an Non-Associated email Process
- Ticket Handling Process
- APP Troubleshooting Process
- Facilipay Checklist for Oracle Opera
- ID&V Process
- Campaigns Troubleshooting Process
- Issues With Account Balance Process
- How to create a merchant in the Admin Portal