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Getting Started with LoyLap
Onboarding Your Business to LoyLap
Staff Training
Getting Your Customers Involved
Accounting
Custom Branded App
Gifting
General
Clover
Merchant Mobile App
Merchant Web App
PAX
Poynt POS
Troubleshooting
Experiences
Setup
Promotion
Operations
Online Ordering
Account Set Up
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Inventory Management
Payments
Trouble shooting
Dispatch Management
Bundles
Ordering on Tablet
Loyalty
Set Up
Clover
Campaigns
Merchant Mobile App
Poynt POS
Self Checkout
Business Portal
Clover
Business Portal
Getting Started
Campaigns
Reporting
Adding Accounts
Customising Your Business With LoyLap
Editing Accounts
Transactions
Billing
Clover - Point of Sale
Order Ahead
Cashless
Clover App Settings
Scanner
My Website & Social Media
WIX
Square Space
WordPress
Shopify
Weebly
Instagram
Facebook
General Website
Data & Privacy
Announcements
LoyLap for Members
Account Support
Cashless User Support
LoyLap App
Custom Branded App
LoyLap Website
Fast Track
SagePay
LoyLap Wiki
New Merchant Set-up
Gift Cards
Troubleshooting
LoyLap for Developers
Account Management
Account Amendments
Back to home
Support Hub
Business Portal
Getting Started with LoyLap
Onboarding Your Business to LoyLap
Staff Training
Getting Your Customers Involved
Accounting
Custom Branded App
Gifting
General
Clover
Merchant Mobile App
Merchant Web App
PAX
Poynt POS
Troubleshooting
Experiences
Setup
Promotion
Operations
Online Ordering
Account Set Up
Clover
Inventory Management
Payments
Trouble shooting
Dispatch Management
Bundles
Ordering on Tablet
Loyalty
Set Up
Clover
Campaigns
Merchant Mobile App
Poynt POS
Self Checkout
Business Portal
Clover
Business Portal
Getting Started
Campaigns
Reporting
Adding Accounts
Customising Your Business With LoyLap
Editing Accounts
Transactions
Billing
Clover - Point of Sale
Order Ahead
Cashless
Clover App Settings
Scanner
My Website & Social Media
WIX
Square Space
WordPress
Shopify
Weebly
Instagram
Facebook
General Website
Data & Privacy
Announcements
LoyLap for Members
Account Support
Cashless User Support
LoyLap App
Custom Branded App
LoyLap Website
Fast Track
SagePay
LoyLap Wiki
New Merchant Set-up
Gift Cards
Troubleshooting
LoyLap for Developers
Account Management
Account Amendments
Business Portal
All your customers in one place. How to take different actions in your business portal to make LoyLap work harder for your business.
Getting Started
How to setup your payment gateway
Your Business Dashboard
How to connect an AIBMS or First Data Connect eCommerce account? (For Upfront)
Setting Up Tiered Loyalty
I can't log in to my LoyLap business dashboard
Why is my Account Locked?
Setting up Upfront
Adding your Authipay Payment Gateway credentials within your Merchant Dashboard.
Connecting your payments MID (Merchant ID) to accept payments online
See more
Campaigns
How to view the success of your Campaigns
Encourage customers to load funds for your business with a top-up reward (transaction type reward)
How to create a birthday Campaign
Automatically apply special offers to specific customers
Push Notifications on Campaigns
How to target a Campaign at a particular customer or group of customers
Setting Limits & Budgets on Campaigns
See more
Reporting
View and export order transaction reports.
Understanding transaction filters on your Business Portal
How to set up an automated report that goes to your email inbox
Creating and exporting a transaction report
How to view a customer's recent transaction history on your business portal.
How to Export a list of your Customers?
Get copies of Digital Gift cards sent to your own inbox
Export Data
How can I generate a Liability Report for outstanding Gift Card balances for my Business
Analysing Product (Item) sales with LoyLap reporting
Viewing Taxes reports
Getting a report on Bundle(s) sales within a period
See more
Adding Accounts
How to import gift card numbers from your previous provider
Add a New User/Customer
Adding a new Employee
Bulk upload new customers
Customising Your Business With LoyLap
Edit Business Logo and App images
Modify your email templates
Add a Branch
How do I set up online payments for LoyLap?
Change Business Loyalty
Adding a Custom Link to Your LoyLap or Branded App
Changing a Branch Address
See more
Editing Accounts
Managing accounts from your Merchant Page
How to Extend the Expiry Date of a Gift Card/Band
Disabling a Customers Lost Gift Card
Creating & Assigning Customers to Roles
Change Personal Loyalty Reward
Edit Cards
Bulk Update Customer Balances
How to change your Plan
Allowing an Overdraft on a Customers Account
See more
Transactions
Sending a Digital Gift Card from your Merchant Web App
Refunding a Payment from the LoyLap Dashboard using Judopay
Billing
Changing your LoyLap Subscription Plan
How to view your invoices via the Business Portal