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Online Ordering

Online Ordering

Set up and configure your online menu for success by understanding all LoyLap has to offer to help

Account Set Up

Using Kitchen Order Display with Online Orders

Tablet Ordering - External Printer Compatibility & Setup

How to set up External Receipt Printing

Using Retail CP Order Display with Online Ordering

Show All Modifiers on One Page

Setting a Custom Welcome Message

Immediate Order Print Outs

Making Products/Categories available for Online Ordering

Editing Order Confirmation and Rejection emails in Business Portal

How to set a Minimum Value to an Order

How to turn off Online Ordering

Adding allergens to products that customers can see when ordering

Amending your branch ordering/prep times for Online Ordering in the Business Portal

Enabling a Branch to accept online orders

Auto Re-enabling of Online ordering

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Clover

Add a Loyalty bonus to an Order

Search Past Orders in Order Ahead

How to apply inventory modifiers to your order receipts

Connect an external printer to Print Online Orders

How do I set my products available for pre-ordering?

Getting Modifiers to Display On Pre Order Receipts

Notifications

Changing the stages of an order

Decline an Order

Automatically Accept All Orders

Removing & Enabling Products from Your Online Inventory (Clover)

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Inventory Management

Pulling new products into your LoyLap inventory

Amending the order in which products and categories appear in your online Menu

Adding images to products to display when customers Order Online

Updating in which sequence Modifiers are displayed for Products on your online Menu

Automatically Disable Products from your Online Shop when Stock levels are out or running low.

Making a product available for online ordering for a set time period only

How to Edit your Online Product Inventory

How do I Bulk Enable/Disable my Inventory for Ordering

Making Hidden Items Available for Ordering

Create a Product & Category for Tablet Ordering

Setting Tax Rates to Apply to Inventory Products

Creating a Split Online Menu with dedicated Collection/Delivery times

Assigning a Product as a SUV (Single Use Voucher) or a MUV (Multi Use Voucher)

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Payments

How to send funds to a Customers Payment Card

How to Find & Refund a Payment in Authipay

Cancel an Online Order via your Business Portal

Trouble shooting

Ordering App is Not Printing

Status Code 400

Dispatch Management

How to generate QR codes for ordering to specific tables

Enabling Delivery for fixed delivery locations e.g. Ordering to Table Numbers

Customising your menu for different dispatch methods (Collection v Delivery v Table Service)

How to Set Up Slots

How to add a Delivery Charge

Setting Prep Time for Collection & Delivery

Waive Delivery Fee

Making a Category only available for a set period of your Opening Hours

Viewing and Exporting Online Order summaries

Drawing a Delivery Radius for accepted delivery areas

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Bundles

How to Create a Bundle

Setting Advanced rules on Bundles

Creating a Combo Bundle

Ordering on Tablet

Enabling Auto Accept for Orders on Tablet

Manually Accepting Online Orders on Tablet