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Online Ordering
Set up and configure your online menu for success by understanding all LoyLap has to offer to help
Account Set Up
- Enabling a Branch to accept online orders
- Auto Re-enabling of Online ordering
- Making Products/Categories available for Online Ordering
- How to turn off Online Ordering
- Amending your branch ordering/prep times for Online Ordering in the Business Portal
- Adding allergens to products that customers can see when ordering
- How to set a Minimum Value to an Order
- Editing Order Confirmation and Rejection emails in Business Portal
- Setting a Custom Welcome Message
- Show All Modifiers on One Page
- Immediate Order Print Outs
- How to set up External Receipt Printing
- Add Online Ordering as an iframe with your website
- Using Kitchen Order Display with Online Orders
- Using Retail CP Order Display with Online Ordering
- Tablet Ordering - External Printer Compatibility & Setup
Clover
- Automatically Accept All Orders
- How do I set my products available for pre-ordering?
- Decline an Order
- How to disable Online Ordering from your Clover POS
- Search Past Orders in Order Ahead
- Removing & Enabling Products from Your Online Inventory (Clover)
- Notifications
- How to apply inventory modifiers to your order receipts
- Connect an external printer to Print Online Orders
- Enabling Order Printing for Order Ahead
- Getting Modifiers to Display On Pre Order Receipts
- Configure Online Ordering to print items to relevant printers (Clover)
- Add a Loyalty bonus to an Order
- Changing the stages of an order
Inventory Management
- Pulling new products into your LoyLap inventory
- Amending the order in which products and categories appear in your online Menu
- How to Edit your Online Product Inventory
- Making a product available for online ordering for a set time period only
- Adding images to products to display when customers Order Online
- Updating in which sequence Modifiers are displayed for Products on your Online Menu
- Automatically Disable Products from your Online Shop when Stock levels are out or running low.
- How do I Bulk Enable/Disable my Inventory for Ordering
- Making Hidden Items Available for Ordering
- Create a Product & Category for Tablet Ordering
- Setting Tax Rates to Apply to Inventory Products
- Creating a Split Online Menu with dedicated Collection/Delivery times
- Assigning a Product as a SUV (Single Use Voucher) or a MUV (Multi Use Voucher)
Payments
Trouble shooting
Dispatch Management
- Customising your menu for different dispatch methods (Collection v Delivery v Table Service)
- How to enable Online Ordering for Collection/Pick-up
- How to enable Online Ordering for Delivery
- How to enable Online Ordering for Order-to-table
- Setting Prep Time for Collection & Delivery
- How to generate QR codes for ordering to specific tables
- Enabling Delivery for fixed delivery locations e.g. Ordering to Table Numbers
- How to Set Up Slots
- How to add a Delivery Charge
- Waive Delivery Fee
- Making a Category only available for a set period of your Opening Hours
- Viewing and Exporting Online Order summaries
- Drawing a Delivery Radius for accepted delivery areas