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Back to home
Support Hub
Online Ordering
Getting Started with LoyLap
Onboarding Your Business to LoyLap
Staff Training
Getting Your Customers Involved
Accounting
Custom Branded App
Gifting
General
Clover
Merchant Mobile App
Merchant Web App
PAX
Poynt POS
Troubleshooting
Experiences
Setup
Promotion
Operations
Online Ordering
Account Set Up
Clover
Inventory Management
Payments
Trouble shooting
Dispatch Management
Bundles
Ordering on Tablet
Loyalty
Set Up
Clover
Campaigns
Merchant Mobile App
Poynt POS
Self Checkout
Business Portal
Clover
Business Portal
Getting Started
Campaigns
Reporting
Adding Accounts
Customising Your Business With LoyLap
Editing Accounts
Transactions
Billing
Clover - Point of Sale
Order Ahead
Cashless
Clover App Settings
Scanner
My Website & Social Media
WIX
Square Space
WordPress
Shopify
Weebly
Instagram
Facebook
General Website
Data & Privacy
Announcements
LoyLap for Members
Account Support
Cashless User Support
LoyLap App
Custom Branded App
LoyLap Website
Fast Track
SagePay
LoyLap Wiki
New Merchant Set-up
Gift Cards
Troubleshooting
LoyLap for Developers
Account Management
Account Amendments
Online Ordering
Set up and configure your online menu for success by understanding all LoyLap has to offer to help
Account Set Up
Using Kitchen Order Display with Online Orders
Tablet Ordering - External Printer Compatibility & Setup
How to set up External Receipt Printing
Using Retail CP Order Display with Online Ordering
Show All Modifiers on One Page
Setting a Custom Welcome Message
Immediate Order Print Outs
Making Products/Categories available for Online Ordering
Editing Order Confirmation and Rejection emails in Business Portal
How to set a Minimum Value to an Order
How to turn off Online Ordering
Adding allergens to products that customers can see when ordering
Amending your branch ordering/prep times for Online Ordering in the Business Portal
Enabling a Branch to accept online orders
Auto Re-enabling of Online ordering
See more
Clover
Add a Loyalty bonus to an Order
Search Past Orders in Order Ahead
How to apply inventory modifiers to your order receipts
Connect an external printer to Print Online Orders
How do I set my products available for pre-ordering?
Getting Modifiers to Display On Pre Order Receipts
Notifications
Changing the stages of an order
Decline an Order
Automatically Accept All Orders
Removing & Enabling Products from Your Online Inventory (Clover)
See more
Inventory Management
Pulling new products into your LoyLap inventory
Amending the order in which products and categories appear in your online Menu
Adding images to products to display when customers Order Online
Updating in which sequence Modifiers are displayed for Products on your online Menu
Automatically Disable Products from your Online Shop when Stock levels are out or running low.
Making a product available for online ordering for a set time period only
How to Edit your Online Product Inventory
How do I Bulk Enable/Disable my Inventory for Ordering
Making Hidden Items Available for Ordering
Create a Product & Category for Tablet Ordering
Setting Tax Rates to Apply to Inventory Products
Creating a Split Online Menu with dedicated Collection/Delivery times
Assigning a Product as a SUV (Single Use Voucher) or a MUV (Multi Use Voucher)
See more
Payments
How to send funds to a Customers Payment Card
How to Find & Refund a Payment in Authipay
Cancel an Online Order via your Business Portal
Trouble shooting
Ordering App is Not Printing
Dispatch Management
How to generate QR codes for ordering to specific tables
Enabling Delivery for fixed delivery locations e.g. Ordering to Table Numbers
Customising your menu for different dispatch methods (Collection v Delivery v Table Service)
How to Set Up Slots
How to add a Delivery Charge
Setting Prep Time for Collection & Delivery
Waive Delivery Fee
Making a Category only available for a set period of your Opening Hours
Viewing and Exporting Online Order summaries
Drawing a Delivery Radius for accepted delivery areas
See more
Bundles
How to Create a Bundle
Setting Advanced rules on Bundles
Creating a Combo Bundle
Ordering on Tablet
Enabling Auto Accept for Orders on Tablet
Manually Accepting Online Orders on Tablet