1. Support Hub
  2. Business Portal

Amending your branch collection/prep times for Online Ordering in the Business Portal

Follow the following steps to see how to customise your order preparation time, among other 'Order Ahead' settings.

1) Log into your Business Portal


2) Click on 'Settings' at the top of your dashboard home screen.

-  After clicking on 'Settings', Click on 'Branches' from the drop down menu.


New Branch Location



3) A list of branches will appear, Click on the three grey dots beside the branch name that you want to edit your Order Ahead settings and then click on 'Edit' 


4) On the 'Overview' page click on 'Edit and ensure that the 'Open' box is ticked and the correct open times are inputted for each day.



5) Click on 'Ordering' and ensure that 'Order Ahead' is enabled, You can then set the type of Ordering you want at this Branch aswell as prep times for those Ordering Types.

*NB - By ticking 'Auto accept' this will auto accept order that customers submit.

Types of Ordering

Collection and Auto Accept