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LoyLap for Members

LoyLap for Members

Have you downloaded LoyLap to pay, earn loyalty and order online in one of your favourite businesses? Learn what else the app can do for you.

App Support

How to link you Gift/Loyalty card on Android phones.

LoyLap powered White Label Apps

Linking a debit card to LoyLap so you can pay with the app (Mobile Version)

Linking A LoyLap Card on IOS

Placing an Order

Getting started on iOS

Getting Started on Android

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Account Support

How to Order Online via Desktop

Didn't Receive your Digital Voucher

Can't Reset Your Password

How do I get a refund for my Online Order

I loaded a balance to the Wrong Business

How to request a refund of your account balance

I can't log in to my account with Facebook anymore

I've Forgotten My Password

How do I request my Data?

Who has access to my Data?

Cancel my account

Why does LoyLap ask for location permissions?

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Cashless User Support

Linking a debit card to LoyLap so you can pay via the app (Desktop Version)

How do I Top-Up?

LoyLap App

How to link a gift card (IOS)

Topping up on IOS

Your LoyLap ID (iOS)

Editing your Profile (IOS)

Searching for a Business on IOS

Ordering for Collection using the 'LoyLap' IOS App.

Searching for a Business (Android)

Your Transaction History (Android)

Topping Up & Enabling Auto Top Up (Android)

How to Order Online (Android)

Viewing Campaigns at a Business (Android)

Linking a Gift Card to your account (Android)

Your LoyLap ID (Android)

Resetting Your Password (LoyLap App)

Placing an order

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White Label App

Viewing Offers (WLA)

Linking a Gift Card (WLA)

Transaction History (WLA)

Managing your Profile (WLA)

Opening your QR Code / LoyLap ID (WLA)

Linking a Card in a LoyLap WLA

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LoyLap Website

Edit Your Profile Online

Linking a Debit Card (Web Version)

Checking your Transaction History

Viewing Campaigns & Offers