Understanding Your Gift Card Reconciliation Report for Franchise Locations

The Reconciliation report allows you to see when vouchers have been purchased in one location and redeemed in a different location under your franchise model

1) Log into your business portal over on loylap.com

2) Click on 'Reporting' and then 'Gift Cards'

3) Click on Reconciliation from along the top menu.

4) This will load you into the below page. This shows a table of all locations under your franchise for the previous month.

The branch names are listed on the left hand column and are also the column headings. These allow you to see in which locations that have had a card sold in one and then redeemed in another. The top line advises the overall value to pay to the franchisee locations, totaled under the 'To Pay' collumn and the amount each location is set to receive is outlined on the bottom line titled 'To Receive'. It is down to you as a business as to how you wish to reconcile these and pay the franchisees in accordance to these loads and redemptions.

It is worth running this report somewhat frequently, perhaps monthly or quarterly so the locations are familiar with the process and know they will be being credited appropriately for their voucher sales and redemptions