- Support Hub
- Gifting
- Poynt POS
Add a Gift Card Balance
![](https://support.loylap.com/hubfs/Knowledge%20Base%20Import/loylap.zendesk.comhcarticle_attachments360020835114mceclip1.png)
Open the Gift Card app on the Poynt terminal and either:
- Swipe the magnetic strip
- Scan the QR code
- Type in the 8 digit ID
![](https://support.loylap.com/hubfs/Knowledge%20Base%20Import/loylap.zendesk.comhcarticle_attachments360021752153mceclip2.png)
After the user is scanned, you will be presented with a "Load or Redeem" screen, select the LOAD option
![](https://support.loylap.com/hubfs/Knowledge%20Base%20Import/loylap.zendesk.comhcarticle_attachments360020835134mceclip3.png)
Select the value you wish to load onto the card, you can also check the balance of a card from this screen
![](https://support.loylap.com/hubfs/Knowledge%20Base%20Import/loylap.zendesk.comhcarticle_attachments360021752173mceclip4.png)
The Terminal app will open, please close the sale as usual and wait for the confirmation message