- Support Hub
- Loyalty
- Merchant Mobile App
Adding Loyalty credit back on the Merchant Mobile App
LoyLap Merchant can operate from any smartphone or tablet to enable you add and redeem credit to a Customers Loyalty account. Simply scan the customers QR and enter the sale price and the system will handle the rest.
1) On the homepage of the LoyLap Merchant app, please press 'Scan' to open the devices camera which can then scan the customers unique QR code.
note - you can also search for customers by name, email, account number and phone number.
2) Enter the sale price in the main box beside the word 'Credit'. The app will automatically calculate your credit back amount relative to the percentage set, and will add that amount back to the customers account.
3) Transaction Complete. This will take you back to the home screen