Cancel my account

If you want to cancel your LoyLap user account we will need this request in writing

Please contact via email using

Please be aware that once the account is cancelled then you will not be able to use any of your remaining balances with businesses. It will be worth making sure they are all cleared prior to requesting account closure.

Once we receive the request your account will be closed and the email address associated with your account removed from our records as well as any businesses you used this with.