Cancelling my LoyLap Merchant Account

If you wish to cancel your LoyLap Merchant account we require 30 days written notice as per our terms of service. This notice can be supplied by letter to our registered address, or via email to accounts@loylap.com. Cancellations can only be processed at the end of your billing cycle. As your billing cycle is in arrears you will be invoiced for your notice period in the following and last payment cycle.

 

Please be aware that once the account is canceled you will not be able to use any of your LoyLap services, and any data pertaining to your account will be inaccessible; so please download any required reports before your account closure. You must also delete all associated POS (Point of Sale) apps to fully cancel your service as charges may also be issued from our POS partners.