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How to check a Gift Card balance on your Oracle Opera PMS

Customers may want to check the amount remaining on their pre paid / gift card. Here's how you can complete this on Opera

You can inquire for the balance of a prepaid card or store value card from the vendor.

1) From the OPERA Cloud menu, select Bookings | Reservations | Manage Reservation. 

Manage Reservation

2) Search for and open the reservation.

Search Reservation

3) Click I Want To… | Billing. 

I Want To Arrow

Oracle Billing Highlight

4) Enter your credentials if requested. 

  • Select the Cashier ID. 
  • Enter PIN to proceed. 
  • Click Login. The Billing Information screen appears.

5) Click Post Redemption. The Payment Information screen appears.

6) Select the billing window to request the card balance. Select a card from the list. 

7) Click Get Balance to request card balance from vendor.