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How to redeem a Gift Card from your Oracle Opera PMS

Here we'll look to cover the steps / process for redeeming a pre paid / gift card within Oracle

You can enter a redemption amount equal to or lower than the card balance and not exceeding the folio balance.

1. From the OPERA Cloud menu, select Bookings | Reservations | Manage Reservation. 

Manage Reservation
2. Search for and open the reservation.


3. Click I Want To… | Billing.

I Want To Arrow

Oracle Billing Highlight
4. Enter your credentials if requested. 

  •     A) Select the Cashier ID. 
  •     B) Enter PIN to proceed.
  •     C) Click Login. The Billing Information screen appears. 


5. Click Post Redemption. The Payment Information screen appears. 
6. Select the billing window to post redemption.
7. Select a card from the list. 
  • A) Click Get Balance to request card balance from vendor. 
  • B) In the Amount to Redeem field enter the amount to redeem on the prepaid card and post as payment towards settlement; amount cannot be greater than card balance. 
  • C) Click Redeem.