Processing a Cashless Refund
*Please note, LoyLap Cashless does not support partial refunds, for a successful refund to be processed, the complete order must be refunded*
![](https://support.loylap.com/hubfs/Knowledge%20Base%20Import/loylap.zendesk.comhcarticle_attachments360011973354mceclip0.png)
To Process a Cashless refund, locate the order you wish to refund in the Clover Register app
![](https://support.loylap.com/hubfs/Knowledge%20Base%20Import/loylap.zendesk.comhcarticle_attachments360011973374mceclip1.png)
Confirm that you wish to process a refund
![](https://support.loylap.com/hubfs/Knowledge%20Base%20Import/loylap.zendesk.comhcarticle_attachments360012018773mceclip2.png)
Confirm you wish to refund the LoyLap Cashless tender
![](https://support.loylap.com/hubfs/Knowledge%20Base%20Import/loylap.zendesk.comhcarticle_attachments360012018793mceclip3.png)
Look up the customer's account
![](https://support.loylap.com/hubfs/Knowledge%20Base%20Import/loylap.zendesk.comhcarticle_attachments360011973434mceclip4.png)
When the order is processed, you will receive a confirmation message.