1. Support Center
  2. Merchant mobile app
  3. Processing Transactions on the Merchant App

Redeeming a Gift Card or LoyLap eVoucher

With the 'LoyLap Merchant' or 'LoyLap Partner' application on your Smartphone or tablet, you can easily tap a physical Gift Card or scan an eVoucher to redeem a transaction.

 

1) Open the Merchant app and select if you need to 'scan' a QR code, or if you're looking to tap a contactless card in which case you'd press 'NFC' 

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2) Once account has been scanned, you will see the customer name and their balance. Press 'Credit' or 'Gift' (if displayed) in order to make a transaction

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3) Enter the transaction total and then press 'Redeem' 

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4) Customer's balance will update and you can press 'Finished' to go back to the main menu. 

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Can't log into the LoyLap Merchant app? Please contact us at support@loylap.com and we'll get you all set up.