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Redeeming a Gift Card or LoyLap eVoucher on the Merchant App

With the 'LoyLap Merchant' or 'LoyLap Partner' application on your Smartphone or tablet, you can easily tap a physical Gift Card or scan an eVoucher to redeem a transaction.

Please see the below video that shows how to redeem a Gift card via the Merchant app:

 

 

Alternatively please follow the steps below:

1) Open the Merchant app and select if you need to 'scan' a QR code, or if you're looking to tap a contactless card in which case you'd press 'NFC' 

 Merchant App Home Name

 

2) Once account has been scanned, you will see the customer name and their balance. Press 'Credit' or 'Gift' in order to make a transaction.

Merchant App Account

3) Enter the transaction total that you wish to process and then press 'Redeem'. Note that you can see a preview of the account balance above the Add & Redeem options.

Merchant App Redeem Screen

4) Customer's balance will update and you will be taken back to the home page of the merchant app. The customer will also get a push notification of their updated balance.