Topping up

Follow the below steps to top up using the LoyLap app

Sign into your account to the 'LoyLap' Application, if you don't yet have an account, you can create one on the login page or here

 

If you've used the app before, it will default to your last used business, if you need to switch businesses please see here.

 

From the homepage of you chosen business, tap on the 'Add Money Option'

Merchant Home Add Money

 

Then tap on 'Top Up Now'

Top Up Highlight

 

On this page you can do a one time top up of an amount listed below. Once confirmed you'll be taken to the payment gateway.

Top Up Amount

 

You can also set up automated up, when this is activated your account will auto top up by your chosen amount whenever your balance falls below zero. To do so after tapping on the 'Add Money' option tap on the 'Make it Automatic' option.

Top Up Automatic

 

From here you will see similar options as before, however there is a toggle to make the selected amount automatic once your balance is low enough.

Auto Top Up Amount Highlight

Once the amount has been chosen you you will see the below prompt confirming your auto top up amount. It is worth noting this will only occur if you have a card linked to your account, to find out how to link a card please see our support article here.