Account Support

Password resets, changing your email, data requests, refunds, cancelling your account, and fixing login issues with your LoyLap account.

• I've Received an Email stating I've Set Up an Account
• Cancel my Customer Account
• How to change the email address of your member account
• Didn't Receive your Digital Voucher
• Why does LoyLap ask for location permissions?
• I've Forgotten My Password
• How do I request my Data?
• Who has access to my Data?
• I can't log in to my account with Facebook anymore
• How to request a refund of your account balance
• How do I get a refund for my Online Order
• Can't Reset Your Password
• I loaded a balance to the Wrong Business
• How to Order Online via Desktop